Knowledge Base Articles

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Knowledge Base

2967 articles

11560

IRIS PAYE-Master

Employment Allowance in PAYE-Master

To activate employment allowance go to "Pay" > "Employment Allowance": Set the option for employment allowance here to "Yes". The…

11204

Earnie, IRIS Payroll Professional

Error Printing: File not found

The .rdlc file that provides the report instructions is missing or damaged. We need to reinstall a fresh copy from…

11632

IRIS Payroll Business, IRIS Bureau Payroll

Activating Employment Allowance

To activate employment allowance go to "Company" > "Company Details" > "HMRC" and tick the option to activate Employment Allowance.…

12238

IRIS Bureau Payroll

IRIS Bureau Payroll - Installation Error 1311 - Source file not found

This error will occur when the install/uninstall information cannot be located on the system. Usually, this can be resolved by…

12237

IRIS Payroll Business

IRIS Payroll Business - Installation Error 1311 - Source file not found

This error will occur when the install/uninstall information cannot be located on the system. Usually, this can be resolved by…

12241

IRIS Bureau Payroll

How do I add a new workstation on IRIS Bureau Payroll?

To add an additional workstation on to a networked setup of IRIS Bureau Payroll, first, find where payroll is run…

12240

IRIS Bureau Payroll

No entitlement to SSP when recording sick period in employee diary in IRIS Bureau Payroll

There are various reasons this might occur: Payroll needs 8 weeks' previous gross pay to average and check the employee…

11607

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

This submission cannot be accepted as it does not fall within the eligible filing period

Excluding errors with dates selected (i.e. end date on EPS selected is past the end of the tax year) this…

8333

IRIS Payroll Business

How do I add a new workstation on IRIS Payroll Business?

To add an additional workstation on to a networked setup of IRIS Payroll Business, first, find where payroll is run…

how-to-set-openspace-up-to-receive-notifications-from-all-specific-clients

How to set OpenSpace up to receive notifications from all/specific clients

There are settings for individual user’s in OpenSpace to receive notifications from ‘ALL’ or certain clients. To check to make…