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IRIS Payroll Business

How do I add a new workstation on IRIS Payroll Business?

To add an additional workstation on to a networked setup of IRIS Payroll Business, first, find where payroll is run…

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IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

This submission cannot be accepted as it does not fall within the eligible filing period

Excluding errors with dates selected (i.e. end date on EPS selected is past the end of the tax year) this…

how-to-set-openspace-up-to-receive-notifications-from-all-specific-clients

How to set OpenSpace up to receive notifications from all/specific clients

There are settings for individual user’s in OpenSpace to receive notifications from ‘ALL’ or certain clients. To check to make…

how-can-i-access-give-access-to-others-intrays-in-docs

How can I access/give access to other's intray's in DOCS?

Only the owner of the intray can give others access to theirs specifically. To do this, the user needs to…

emails-not-filing-to-docs

Emails not automatically filing to DOCS

Restart the data hub service on the server; Sign onto the server where IRIS Docs is installedStart | Run |…

docs-1421-how-do-i-add-new-staff-to-iris-docs

DOCS-1421: How do I add new staff to IRIS Docs

In order for other users to gain access to the system the users account details must be created or imported…

when-searching-users-receive-0-results-other-users-carry-out-the-same-search-and-receive-results

When searching DOCS, users receive 0 results, other users carry out the same search and receive results

1 - When Opening IRIS Docs a user does not see search in the bottom left hand corner This will…

docs-1541-when-attempting-to-open-iris-docs-users-receive-the-following-error-the-target-machine-actively-refused-the-request

DOCS-1541: When attempting to open IRIS Docs user(s) receive the following error: The target machine actively refused the request

Target actively refused it If all users are experiencing this error when attempting to access IRIS Docs, this will be…

documents-have-been-scanned-in-however-they-are-not-showing-in-iris-docs

Documents have been scanned in however they are not showing in IRIS Docs

If users use a network scanner/Local scanner which is outside of hosted environments, and they report scans are not going…

iris-docs-add-in-is-not-showing-in-word-excel-or-outlook

IRIS Docs add-in is not showing in Word, Excel or Outlook

If the add-in does not show in any office program the steps below commonly resolve this issue: Open the appropriate…