Knowledge Base
7434
Earnie
I am a bureau user. Can I globally change tax codes?
Yes, you can update tax codes across multiple companies in Earnie, but have to be logged in as the Admin…
12080
IRIS Payroll Business, IRIS Bureau Payroll
How to create a new company IRIS Payroll Business & Bureau Payroll
Creating a company when you first run IRIS Payroll If you have just installed the software and are running it…
iris-payments-in-openspace-are-shown-as-unpaid-even-though-a-receipt-is-matched-to-the-invoice-in-iris
IRIS payments in OpenSpace are shown as unpaid, even though the invoice is matched in IRIS Fees
It happens when the user who does the matching in Fees is not correctly linked to OpenSpace at the time…
creating-a-new-user-in-openspace-and-it-says-a-user-already-exists
Creating a new user in OpenSpace and it says a user already exists
A user for that e-mail address already exists. Please enter a different e-mail address This means the user is already…
customers-not-appearing-in-client-search-through-the-main-iris-dashboard
Clients not appearing in client search through the main IRIS dashboard
If a client is new, then this is the main reason for a client not appearing in a client dashboard…
openspace-notifications-password-reset-not-reaching-the-intended-recipients
IRIS OpenSpace
OS-115: OpenSpace notifications/password reset not reaching the intended recipients
There are two factors that could cause this; The notification is in their junk box The message has not been…
11797
IRIS GP Payroll
How to include narrative, note or messages on payslips
In GP Payroll you can either include a single employee message OR a whole payroll message. For a single employee…
11787
IRIS Payroll Business, IRIS Bureau Payroll
How to include narrative, note or messages on payslips
When you go to produce payslips and get the print preview up on your screen, the option for including a…
11240
IRIS Payroll Professional, Earnie, IRIS Earnie IQ
How do I process a new starter?
We no longer send separate p45 / p46 documents under RTI. All starter details are included in the regular FPS…
11793
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Normal pay day falls on a non-banking day
Where the regular payroll date falls on a weekend or bank holiday, HMRC allows you to make actual payment on…
