Knowledge Base Articles

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Knowledge Base

2978 articles

11794

IRIS Payroll Business, IRIS Bureau Payroll

How to advance payroll (paying for more than one payroll period)

Normally this would only apply to a weekly payroll but periods can be advanced on any pay frequency in the same way.…

11787

IRIS Payroll Business, IRIS Bureau Payroll

How to include narrative, note or messages on payslips

When you go to produce payslips and get the print preview up on your screen, the option for including a…

11797

IRIS GP Payroll

How to include narrative, note or messages on payslips

In GP Payroll you can either include a single employee message OR a whole payroll message. For a single employee…

11801

IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Can I include a Net bonus with an employees normal pay?

In order to process on a net to gross basis you first need to set up a net to gross…

os-109

IRIS OpenSpace

OS-109 : When adding a client in OpenSpace, a message appears about being in use by the practice or Email address not available

There was a problem creating the client. Please ensure email address is not already in use by the practice Email…

cannot-get-logical-lock-fail-code-5-on-isol0001-ttl

Cannot Get Logical Lock Fail Code 5 on ISOL0001.TTL

It has been identified that when trying to access IRIS the following error can occur :Cannot get logical Lock. Fail…

11233

IRIS GP Payroll

How to process Statutory Sick Pay (SSP)

Employees Normal Working Pattern First you may need to configure the employee normal working pattern. This may have already been…

11878

IRIS Bureau Payroll, IRIS Payroll Business

Company Pension Dashboard

For a full AE Pension guide: IRIS Bureau Payroll users,  Click Here IRIS Payroll Business users, Click Here The Company Pension Dashboard We…

11657

IRIS Payroll Business, IRIS Bureau Payroll

How do I configure the payroll calendar / Change the payroll date?

The payroll calendar is found in the "Company" tab: This is where you set the repeating pattern of your pay…

11593

IRIS Payroll Business, IRIS Bureau Payroll

Small Employer Relief

To switch on small employer relief go to: "Company" > "Company Details" > "HMRC" and tick the box to activate:…