Knowledge Base Articles

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Knowledge Base

2967 articles

11883

IRIS OpenPayslips, IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Updating Employee Details for OpenPayslips/OpenEnrol

open payslips open enrol If the employee contact details need to be changed it first needs to be updated by…

11990

IRIS OpenPayslips

I've forgotten my Password for OpenPayslips/OpenEnrol

Like any other secure web site there is an option on the log in screen to start the process of…

11228

Earnie

How to process statutory sick pay (SSP)

SSP can be paid manually to any employee, if you can calculate the value of the payment you would like…

iris-will-not-open-openspace-will-not-open-unable-to-access-iris-2

PTP Accounts production and OpenSpace unavailable

IRIS is currently back up and running normally as well as Openspace. you can now re-add the Openspace credentials back.…

iris-will-not-open-openspace-will-not-open-unable-to-access-iris

IAS and OpenSpace unavailable

IRIS is currently back up and running normally as well as OpenspaceOn the 7th of November Microsoft suffered a severe…

11959

IRIS Payroll Business, IRIS Bureau Payroll

Configuring the Accounts Link & Producing the Journal File

Configuring the Accounts Link To open the Configure Accounts Link screen, go to the Application menu, select Accounts Link then…

creating-a-new-client-from-iris-shows-a-message-about-linking-to-the-wrong-client

Creating a new client from IRIS shows a message about linking to the wrong client

Linking client is incorrect. The issue is currently under investigation by the product development team. Please find the workaround below…

7296

IRIS GP Payroll

How to reprint a P60

To reprint a P60 Go to Setup/Options 14 - Previous years' payrolls: Click on the year you wish to return…

what-does-the-invalid-merge-screen-mean-in-automail

What does the Invalid Merge Screen mean in Automail?

Invalid Merge Field Why does the Invalid Merge Field message appear?The Invalid Merge Field message occurs when an AutoMail tag…

running-total-on-posting-disbursements-expenses-on-time

Running total on posting disbursements/expenses on Time

This has been raised as an Idea on our "Ideas" page to be reinstated. Please vote for the idea here…