Knowledge Base Articles

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2978 articles

how-to-do-an-aml-import-from-iris-accountancy-suite

How to do an AML import from IRIS accountancy suite

First of all, please download all the files from HERE. An AML training guide is also available in that link.Contained…

kba-03687

PTP TPO - is it possible to reinstate WIP written off

Unfortunately there is no way to reinstate time written off.

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How to enter a negligible value claim?

This topic explains the process for entering a negligible value claim. Log on to IRIS Personal Tax and select the client.From the Edit menu select Capital…

a-time-ledger-account-is-currently-in-the-process-of-being-changed-by-another-part-of-the-system

A time ledger account is currently in the process of being changed by another part of the system

A time ledger account is currently in the process of being changed by another part of the system To Rectify…

the-charge-reference-bundle-number-payment-indicator-is-not-showing-on-the-hmrc-response

The charge reference/bundle number/payment indicator is not showing on the HMRC response?

As the HMRC response comes from the HMRC this cannot be changed in the software, you will need to contact…

when-clicking-print-now-documents-appear-spaced-out-incorrectly

When clicking 'Print Now', documents appear spaced out incorrectly

Spacing issue on printing *PLEASE RUN THIS ON THE MACHINE YOU ARE PRINTING FROM* In Word select File | Options…

staff-member-cannot-be-deleted-as-time-is-logged-on-the-time-ledger

Staff member cannot be deleted as time is logged on the time ledger

Delete Staff Member You cannot delete any staff members once they have had time logged against them in anyway. The…

kba-03679

PTP CT - Pre filing validations 9188, 9195, 9198 if preparing more than one return at a time

The workaround was to process one return at a time through FBI.

clients-not-appearing-in-a-datamine-search

Client's not appearing in a datamine search

Apart from the criteria not matching that of the client(s) you are expecting, there are three main reasons for this.…

end-of-life-for-sql-2008-and-2008r2

IRIS Business Tax, IRIS Accounts Production, IRIS Personal Tax, IRIS Practice Management, IRIS Time and Fees, IRIS AutoMail

IAS - End of Life for SQL 2008 and 2008R2

Our guidance on this would be not to upgrade your existing instance but to create a new instance and restore a copy…