Knowledge Base Articles

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Knowledge Base

2946 articles

11510

IRIS PAYE-Master

PAYE-Master Installation Guide

For assistance installing, updating or moving PAYE-Master please refer to our guides: Click Here

12166

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Uplift of minimum AE pension contribution rates

Click here for Pension Contributions Uplift Guides How are the contributions changing? Minimum contributions are changing in line with the table…

11891

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Was my Submission Successful?

All of our payroll products retain an audit record log of all attempted RTI filing submissions (FPS, EPS, EYU, Etc.).…

10972

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS GP Payroll

Error type: 2147xxxxxx

The majority of installation/update issues are resolved by running the installer while logged in as the PC’s local administrator account…

11142

IRIS Bureau Payroll, IRIS Payroll Business

Default Login Details

There are two modes for the software, payroll and admin. The default login details are as follows: Payroll Name: PAYROLL…

11184

IRIS GP Payroll

When do I need to send an EPS?

The EPS is a report detailing payments by the employer to the HMRC. Specifically, this reports the values for a…

11189

IRIS Payroll Business, IRIS Bureau Payroll

Can I restore a leaver?

To restore a leaver, click once on their name in the list down the left-hand side. You may need to…

11279

IRIS PAYE-Master

How do I report a company that has ceased trading under RTI?

If your company ceases trading, the Ceased Trading Date on the General Information tab of Company Details will be used…

12176

IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Getting HMRC Messages delivered to your software

To activate online messages, first log onto your HMRC account. Under the Welcome banner on the right-hand side of the page…

12051

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

AE Config Tool - Step 7 - Define the pay elements for Qualifying and Pensionable Earnings

The list will show all the pay elements (payment/deductions and pay rates) currently configured for this company. Simply tick the…