Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2967 articles

ias-12957

IRIS P11D Organiser

Directors/employees with benefits on the 2nd job are not generating the P11D

This is due to be fixed in version 19.1.1 of IRIS. As a work around the user can delete the…

ias-12958

IRIS P11D Organiser

P11D not generating for benefits that has been rolled forward

This is due to be fixed in version 19.1.1 of IRIS. As a workaround the user would be required to…

11826

IRIS GP Payroll

How to Opt Out an employee & process AE pension refunds

Empee Pen Contributions Not Paid YTD Invalid value or format must be 0.00 to 999999999.99 Eligible jobholders may choose to…

ias-12956

IRIS Personal Tax

Personal tax: 'SA106 total taxable amount must be present if sa106 property..

When you run a tax return : Look at Box 30 on page 5, this should be populated with the…

ias-12955

IRIS Personal Tax

Marriage allowance not showing on the computation when there is a BRB adjustment

This is due to be fixed in version 19.2.0 of IRIS which is scheduled in July. If the client needs…

12206

IRIS Payroll Professional, Earnie

Error 515: Error in formula when printing report

If you are getting this error while producing a P45 Reselect the p45 report from the reports library. Go to…

12208

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, , IRIS GP Accounts

Error 1310: Error writing to file

This is a Windows error and will occur when the user account running the installation/update does not have the nessesary…

12207

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie

Error 3159: Not a valid bookmark

Log into the admin mode of the software, when logging in, enter the name as SYSTEM and your admin password.…

11897

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

What is a week 1 month 1 tax code?

When you use the option week 1/ month 1 with a tax code the software will calculate an employees tax…

11986

IRIS Earnie IQ

Compatibility Fault when starting Earnie IQ

This error occurs when an Earnie IQ client has been updated beyond the version held on the server. To resolve…