Knowledge Base Articles

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Knowledge Base

2946 articles

11891

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Was my Submission Successful?

All of our payroll products retain an audit record log of all attempted RTI filing submissions (FPS, EPS, EYU, Etc.).…

12196

IRIS GP Payroll

Pension Uplift - Phasing- IRIS GP Payroll

In this short free BiteSize session we will cover: • Background to phasing• How to update the pension amounts• How to update the default amounts• Where…

11802

IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How to advance payroll (Paying for more than one payroll period)

Normally this would only apply to a weekly payroll but periods can be advanced on any pay frequency in the…

12119

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Why am I being charged Apprenticeship Levy?

Did you select the correct option when applying the Apprenticeship Levy Allowance during the year-end process? If you have selected…

12064

IRIS Payroll Business, IRIS Bureau Payroll

Re printing/publishing p60 for a previous tax year

If you are producing a P60 for the last tax year you can use the "Use Last Year's Data" option…

12166

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Uplift of minimum AE pension contribution rates

Click here for Pension Contributions Uplift Guides How are the contributions changing? Minimum contributions are changing in line with the table…

11142

IRIS Bureau Payroll, IRIS Payroll Business

Default Login Details

There are two modes for the software, payroll and admin. The default login details are as follows: Payroll Name: PAYROLL…

10972

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS GP Payroll

Error type: 2147xxxxxx

The majority of installation/update issues are resolved by running the installer while logged in as the PC’s local administrator account…

12204

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Error Publishing to OpenPayslips: Fatal Error Illegal Characters in Path

This error is caused by special characters being used in the company name such a / Remove any special characters from…

ias-12953

IRIS P11D Organiser

error message: 'cashforgone element is invalid' when trying to run P11D

Please do the following to remove this error: 1. Delete existing car benefits for the employees mentioned in the error…