Knowledge Base Articles

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Knowledge Base

2968 articles

12098

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS OpenPayslips

Error:[Employee Name(address)] is no longer owned by your account.

The email address used for this employee has been published to from another company using a different OpenPayslips/OpenEnrol account. The…

11802

IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How to advance payroll (Paying for more than one payroll period)

Normally this would only apply to a weekly payroll but periods can be advanced on any pay frequency in the…

12119

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Why am I being charged Apprenticeship Levy?

Did you select the correct option when applying the Apprenticeship Levy Allowance during the year-end process? If you have selected…

12064

IRIS Payroll Business, IRIS Bureau Payroll

Re printing/publishing p60 for a previous tax year

If you are producing a P60 for the last tax year you can use the "Use Last Year's Data" option…

12048

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

AE Config Tool - Step 4 - Pre-staging workforce assessment

To get an estimate of the effect of AE on your payroll, type in the employees and employers contributions you…

12166

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Uplift of minimum AE pension contribution rates

Click here for Pension Contributions Uplift Guides How are the contributions changing? Minimum contributions are changing in line with the table…

10972

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS GP Payroll

Error type: 2147xxxxxx

The majority of installation/update issues are resolved by running the installer while logged in as the PC’s local administrator account…

11142

IRIS Bureau Payroll, IRIS Payroll Business

Default Login Details

There are two modes for the software, payroll and admin. The default login details are as follows: Payroll Name: PAYROLL…

11189

IRIS Payroll Business, IRIS Bureau Payroll

Can I restore a leaver?

To restore a leaver, click once on their name in the list down the left-hand side. You may need to…

11891

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Was my Submission Successful?

All of our payroll products retain an audit record log of all attempted RTI filing submissions (FPS, EPS, EYU, Etc.).…