Knowledge Base Articles

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Knowledge Base

2979 articles

12206

IRIS Payroll Professional, Earnie

Error 515: Error in formula when printing report

If you are getting this error while producing a P45 Reselect the p45 report from the reports library. Go to…

12208

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, , IRIS GP Accounts

Error 1310: Error writing to file

This is a Windows error and will occur when the user account running the installation/update does not have the nessesary…

12166

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Uplift of minimum AE pension contribution rates

Click here for Pension Contributions Uplift Guides How are the contributions changing? Minimum contributions are changing in line with the table…

11142

IRIS Bureau Payroll, IRIS Payroll Business

Default Login Details

There are two modes for the software, payroll and admin. The default login details are as follows: Payroll Name: PAYROLL…

11184

IRIS GP Payroll

When do I need to send an EPS?

The EPS is a report detailing payments by the employer to the HMRC. Specifically, this reports the values for a…

11189

IRIS Payroll Business, IRIS Bureau Payroll

Can I restore a leaver?

To restore a leaver, click once on their name in the list down the left-hand side. You may need to…

11232

IRIS PAYE-Master

How to process Statutory Sick Pay (SSP)

There are 3 methods you can use when paying SSP in PAYE-Master: • Manually based on a value• Manually based…

11279

IRIS PAYE-Master

How do I report a company that has ceased trading under RTI?

If your company ceases trading, the Ceased Trading Date on the General Information tab of Company Details will be used…

12176

IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Getting HMRC Messages delivered to your software

To activate online messages, first log onto your HMRC account. Under the Welcome banner on the right-hand side of the page…

12051

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

AE Config Tool - Step 7 - Define the pay elements for Qualifying and Pensionable Earnings

The list will show all the pay elements (payment/deductions and pay rates) currently configured for this company. Simply tick the…