Knowledge Base Articles

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Knowledge Base

2946 articles

11731

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Reporting No employees Paid - EPS

You need to report that no employees have been paid via an EPS (employer payment summary). NOTE: You only need…

11646

IRIS PAYE-Master

I have received an underpayment notice from HMRC - IRIS PAYE-Master

HMRC haven't received RTI submissions for the PAYE scheme and have estimated an amount due. If you have a period…

11847

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

End of year reports - P35 Summary / Employee P14

Both the p35 and p14 reports are now retired and no longer used in payroll. You may still have a menu…

11931

IRIS Payroll Professional, Earnie

Company Pension Dashboard

For a full AE Pension guide: IRIS Payroll Professional users,  Click Here Earnie users, Click Here Earnie IQ users, Click Here The Company…

12205

IRIS Payroll Business, IRIS Bureau Payroll

3034 : You tried to commit or roll back a transaction without first using BeginTran

This is usually a transient error, first try restarting the system to see if the error clears, otherwise: Log into…

12143

IRIS Payroll Business, IRIS Bureau Payroll

Employment Status: Casual, Occasional, Etc

Employment Status can have an effect on the way IRIS Payroll deals with tax and National Insurance. The options available…

7320

IRIS PAYE-Master

Error writing config.xml

Exit from PAYE-Master completely. Open the program folder where PAYE-Master is installed. This is usually C:\Program Files\IRIS Software Ltd\PAYE-Master.Net Delete…

10909

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

Error 429: ActiveX component can't create object

Any error of this nature indicates that one or more components of your software are not working or registered correctly…

2072

IRIS HR Manager

Missing text and Register Button?

This will be down to a Windows setting called DPI which affects how large or small items and text appear…

12011

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Notional Payments - Guides for Payrolling Benefits in Kind

You can use notional payments to payroll benefit in kind for employees. Please refer to the guides below for product…