Knowledge Base Articles

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Knowledge Base

2967 articles

12196

IRIS GP Payroll

Pension Uplift - Phasing- IRIS GP Payroll

In this short free BiteSize session we will cover: • Background to phasing• How to update the pension amounts• How to update the default amounts• Where…

12176

IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Getting HMRC Messages delivered to your software

To activate online messages, first log onto your HMRC account. Under the Welcome banner on the right-hand side of the page…

12204

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Error Publishing to OpenPayslips: Fatal Error Illegal Characters in Path

This error is caused by special characters being used in the company name such a / Remove any special characters from…

ias-12953

IRIS P11D Organiser

error message: 'cashforgone element is invalid' when trying to run P11D

Please do the following to remove this error: 1. Delete existing car benefits for the employees mentioned in the error…

12203

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Peoples Pension: Confirm Action message when uploading during the re-enrolment period

This message occurs because Peoples Pension intended to utilise an additional indicator in their pension file structure to indicate which employees need assessing…

12201

IRIS GP Payroll

NHS Employers Pension Contribution 19/20 Incorrect

GP Payroll is setting the employers pension contribution for England/Wales at 20.68% & 22.5% for NHS Northern Ireland for the…

ias-12951

IRIS Business Tax

VAT Filer - Error message: It is not possible to file VAT returns for partners

It is now possible in version 19.1.0 to submit VAT returns for partnerships. This message can be bypassed.

ias-12944

Installation Error 3 when running Workstation Setup

This is being looked into by the Product Management team but for the time being there is a workaround for…

ias-12943

IRIS P11D Organiser

Loan detail | 'Use Calculated Value' option is calculated at 3% instead of 2.5%

This will be fixed in the service pack 19.1.1 release of IRIS. As a workaround, the user should go to…

ias-12942

IRIS P11D Organiser

Receiving error message 'Missing Detail: No P11Ds included

This will be fixed in the service pack 19.1.1 release of IRIS. Customers are advised to wait until then, however…