Knowledge Base Articles

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Knowledge Base

2968 articles

11232

IRIS PAYE-Master

How to process Statutory Sick Pay (SSP)

There are 3 methods you can use when paying SSP in PAYE-Master: • Manually based on a value• Manually based…

11189

IRIS Payroll Business, IRIS Bureau Payroll

Can I restore a leaver?

To restore a leaver, click once on their name in the list down the left-hand side. You may need to…

ias-12953

IRIS P11D Organiser

error message: 'cashforgone element is invalid' when trying to run P11D

Please do the following to remove this error: 1. Delete existing car benefits for the employees mentioned in the error…

12204

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Error Publishing to OpenPayslips: Fatal Error Illegal Characters in Path

This error is caused by special characters being used in the company name such a / Remove any special characters from…

12201

IRIS GP Payroll

NHS Employers Pension Contribution 19/20 Incorrect

GP Payroll is setting the employers pension contribution for England/Wales at 20.68% & 22.5% for NHS Northern Ireland for the…

12203

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Peoples Pension: Confirm Action message when uploading during the re-enrolment period

This message occurs because Peoples Pension intended to utilise an additional indicator in their pension file structure to indicate which employees need assessing…

ias-12951

IRIS Business Tax

VAT Filer - Error message: It is not possible to file VAT returns for partners

It is now possible in version 19.1.0 to submit VAT returns for partnerships. This message can be bypassed.

ias-12944

Installation Error 3 when running Workstation Setup

This is being looked into by the Product Management team but for the time being there is a workaround for…

ias-12943

IRIS P11D Organiser

Loan detail | 'Use Calculated Value' option is calculated at 3% instead of 2.5%

This will be fixed in the service pack 19.1.1 release of IRIS. As a workaround, the user should go to…

11993

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Payroll Week 53, 54 or 56

If you run a weekly, 2-weekly or 4-weekly payroll you might find you need to complete an additional period after…