Knowledge Base
11279
IRIS PAYE-Master
How do I report a company that has ceased trading under RTI?
If your company ceases trading, the Ceased Trading Date on the General Information tab of Company Details will be used…
12051
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie
AE Config Tool - Step 7 - Define the pay elements for Qualifying and Pensionable Earnings
The list will show all the pay elements (payment/deductions and pay rates) currently configured for this company. Simply tick the…
12119
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Why am I being charged Apprenticeship Levy?
Did you select the correct option when applying the Apprenticeship Levy Allowance during the year-end process? If you have selected…
12166
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Uplift of minimum AE pension contribution rates
Click here for Pension Contributions Uplift Guides How are the contributions changing? Minimum contributions are changing in line with the table…
11142
IRIS Bureau Payroll, IRIS Payroll Business
Default Login Details
There are two modes for the software, payroll and admin. The default login details are as follows: Payroll Name: PAYROLL…
11232
IRIS PAYE-Master
How to process Statutory Sick Pay (SSP)
There are 3 methods you can use when paying SSP in PAYE-Master: • Manually based on a value• Manually based…
11184
IRIS GP Payroll
When do I need to send an EPS?
The EPS is a report detailing payments by the employer to the HMRC. Specifically, this reports the values for a…
12048
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie
AE Config Tool - Step 4 - Pre-staging workforce assessment
To get an estimate of the effect of AE on your payroll, type in the employees and employers contributions you…
11891
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Was my Submission Successful?
All of our payroll products retain an audit record log of all attempted RTI filing submissions (FPS, EPS, EYU, Etc.).…
10972
IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS GP Payroll
Error type: 2147xxxxxx
The majority of installation/update issues are resolved by running the installer while logged in as the PC’s local administrator account…
