Knowledge Base
12166
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Uplift of minimum AE pension contribution rates
Click here for Pension Contributions Uplift Guides How are the contributions changing? Minimum contributions are changing in line with the table…
11891
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Was my Submission Successful?
All of our payroll products retain an audit record log of all attempted RTI filing submissions (FPS, EPS, EYU, Etc.).…
12050
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie
AE Config Tool - Step 6 - Pension Provider scheme details you will use for automatic enrolment
Please Note: This information should be supplied by the pension provider. IRIS Support CANNOT advise you how this should be…
11984
IRIS PAYE-Master
Missing Datafile message when opening a company in PAYE-Master
This error indicates the the company payroll database isn't in the location it was last accessed by PAYE-Master. Normally we…
11592
IRIS Payroll Business, IRIS Bureau Payroll
Month End Processing - P30 Summary
What is Month End Processing? Month end processing is (usually) an automatic process which involves calculating the amount of tax…
12051
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie
AE Config Tool - Step 7 - Define the pay elements for Qualifying and Pensionable Earnings
The list will show all the pay elements (payment/deductions and pay rates) currently configured for this company. Simply tick the…
12098
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS OpenPayslips
Error:[Employee Name(address)] is no longer owned by your account.
The email address used for this employee has been published to from another company using a different OpenPayslips/OpenEnrol account. The…
12196
IRIS GP Payroll
Pension Uplift - Phasing- IRIS GP Payroll
In this short free BiteSize session we will cover: • Background to phasing• How to update the pension amounts• How to update the default amounts• Where…
10972
IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS GP Payroll
Error type: 2147xxxxxx
The majority of installation/update issues are resolved by running the installer while logged in as the PC’s local administrator account…
ias-12953
IRIS P11D Organiser
error message: 'cashforgone element is invalid' when trying to run P11D
Please do the following to remove this error: 1. Delete existing car benefits for the employees mentioned in the error…
