PTP Important Known Issues

It is important to us that we resolve any problems that are found in the PTP Software.

If your problem is listed below, we are working hard to resolve these as quickly as possible.
Issues that have been fixed or are due to be fixed in the next release, are identified as such.
For information on the next release dates, click here.

PTP CT Platform

Outstanding issues

Claiming RDEC as a SME receiving error 9281 – Claiming RDEC as a SME subcontractor 
HMRC have advised that when claiming RDEC as a SME subcontractor to a large company, users are unable to complete both boxes 650 and 657 on the CT600 form and may get Error 9281-Box 650 can only be competed if at least one of the boxes 670, 675 or 680 is greater than 0 (zero).] 
Workaround
For SMEs, DO NOT make entries in boxes 650 and 657. In both cases you must still submit the R&D expenditure credit claim. 
HMRC have advised that this is scheduled will be resolved in April 2025.

Issues resolved in the Autumn 2024 release (v24.3.127)

Incorrect treatment of Zero Emission vehicles
Zero emission assets were being treated as pooled assets but should be included in the Plant and Machinery pool. This has now been updated. 

Box 659 is not populating and preventing returns from being filed 
For a 2024 CT return, Box 659 is not being populated which prevented the return from being submitted. This has now been resolved.   

Issues resolved in the Summer 2024 release (v24.2.112)

Marginal Relief
Marginal Relief is now being calculated correctly for 2024 return

PTP Tax Platform

Issues resolved in the Summer 2024 release (v24.2.112)

Incorrect calculation for boxes 64 and 65 on first accounting period
When preparing a 2024 tax return with two accounting periods, using the workaround for HMRCs special case 8, the value was incorrect in some circumstances.

Dividend exception error for some clients since updating to 24.1.231
A dividend exception error was being displayed preventing access to the dividend data entry screen.

Error message when attempting to open and view a client tax return
It was reported that in version 24.1.203, if you had a password protected database, it was not possible to open and view client tax returns. When selecting to view a client’s tax return an error message was being displayed. 

Class 2 NIC calculation is incorrectly using 53 weeks
The Class 2 NIC calculation is now correctly calculating using 52 weeks.